Privacy Policy
At Immediatewealths, we take your privacy seriously. This comprehensive policy explains how we collect, use, protect, and manage your personal information when you use our video editing platform and services.
1 Information We Collect
We collect different types of information to provide and improve our video editing services. This includes information you provide directly and data we collect automatically through your use of our platform.
Personal Information You Provide
- Account registration details including name, email address, and password
- Profile information such as display name, profile picture, and bio
- Payment information including billing address and payment method details
- Communication data when you contact our support team or participate in surveys
- Project files, videos, images, and other content you upload to our platform
Automatically Collected Information
- Device information including IP address, browser type, and operating system
- Usage data such as features accessed, time spent, and interaction patterns
- Technical logs including error reports and performance metrics
- Cookies and similar tracking technologies for authentication and preferences
2 How We Use Your Information
Your information helps us deliver personalized video editing experiences and continuously improve our platform. We use collected data for specific purposes that directly benefit your experience.
Purpose | Data Used | Legal Basis |
---|---|---|
Service Provision | Account details, uploaded content | Contract performance |
Platform Improvement | Usage patterns, feedback | Legitimate interest |
Customer Support | Communication history, account info | Contract performance |
Security & Fraud Prevention | Device data, usage logs | Legitimate interest |
3 Data Sharing and Disclosure
We maintain strict controls over when and how your information is shared. We only disclose personal data in specific circumstances that are necessary for service operation or legally required.
Service Providers
We work with trusted third-party providers who help us operate our platform. These include cloud storage providers, payment processors, and analytics services. All providers are contractually bound to protect your data and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law, such as responding to valid legal requests, protecting our rights, or investigating potential violations of our terms of service. We'll notify you of such requests unless legally prohibited.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll provide notice and ensure the receiving party maintains equivalent privacy protections.
4 Your Privacy Rights
You have significant control over your personal information. We provide multiple ways to access, modify, and delete your data, ensuring you maintain ownership of your privacy.
- Access Rights: Request a copy of all personal data we hold about you, delivered in a structured, readable format
- Rectification: Correct inaccurate or incomplete information in your account settings or by contacting support
- Erasure: Request deletion of your account and associated data, with some exceptions for legal compliance
- Portability: Export your data to use with other services, including project files and account information
- Objection: Opt out of certain data processing activities, particularly for marketing communications
- Restriction: Limit how we process your data while disputes are resolved or corrections are made
To exercise these rights, log into your account settings or contact our privacy team directly. We'll respond to valid requests within 30 days and may require identity verification for security purposes.
5 Data Security and Protection
We implement comprehensive security measures to protect your personal information and creative content. Our multi-layered approach includes both technical and organizational safeguards.
Technical Safeguards
- End-to-end encryption for data transmission and storage
- Regular security audits and penetration testing
- Multi-factor authentication options for account protection
- Automated backup systems with geographic distribution
- Real-time monitoring for suspicious activities and unauthorized access
Organizational Measures
- Strict access controls limiting employee data access to job requirements
- Regular privacy training for all staff members
- Incident response procedures for potential data breaches
- Privacy impact assessments for new features and services
6 Data Retention and Deletion
We retain your information only as long as necessary to provide services and meet legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.
Data Type | Retention Period | Deletion Process |
---|---|---|
Account Information | Until account deletion | Automatic upon request |
Project Files | 90 days after deletion | Secure overwrite |
Usage Logs | 2 years | Automated deletion |
Payment Records | 7 years (legal requirement) | Secure archival |
When you delete your account, we begin immediate removal of your personal data. Some information may be retained in backup systems for up to 90 days before complete deletion. We'll confirm completion of the deletion process via email.
7 International Data Transfers
Immediatewealths operates globally, which means your information may be processed in countries other than where you reside. We ensure all international transfers meet strict adequacy requirements and provide equivalent protection to UK data protection standards.
Transfer Safeguards: We use Standard Contractual Clauses approved by the UK Information Commissioner's Office and European Commission. These legally binding agreements ensure your data receives the same level of protection regardless of processing location.
Primary data processing occurs within the UK and European Economic Area. When transfers to other countries are necessary, we implement additional safeguards including encryption, access controls, and regular compliance audits.
8 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You have control over these technologies through your browser settings and our cookie management tools.
Types of Cookies We Use
- Essential Cookies: Required for basic platform functionality, including login and security features
- Preference Cookies: Remember your settings, language choices, and customization options
- Analytics Cookies: Help us understand how you use our platform to improve performance and features
- Performance Cookies: Monitor loading times and technical performance across different devices
You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may limit some platform features, but core editing functionality will remain available.
9 Children's Privacy
Immediatewealths is designed for users aged 16 and above. We do not knowingly collect personal information from children under 16 without verified parental consent. If we discover we've collected such information, we'll delete it immediately and suspend the associated account.
Parents and guardians can contact us if they believe their child has created an account without permission. We'll verify the relationship and take appropriate action, including account deletion and data removal if requested.
Educational Use: Schools and educational institutions can create supervised accounts for students under 16 through our education program, which includes additional privacy protections and parental oversight features.
10 Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email or prominent platform notices at least 30 days before implementation.
Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy regularly to stay informed about how we protect your information.
Previous versions of this policy are archived and available upon request. If you disagree with policy changes, you can delete your account before the changes take effect.
Privacy Questions and Contact Information
Data Protection Officer:
University of Liverpool
12 Abercromby Square
Liverpool L69 7WZ, United Kingdom
Phone: +44 7940 091638
Email: contact@immediatewealths.com
Privacy Inquiries: privacy@immediatewealths.com
We respond to privacy inquiries within 2 business days and formal requests within the legally required timeframes. For urgent security concerns, please mark your message as "URGENT PRIVACY MATTER."